Where can I view a list of my order history?
You can view it from your My Page. Further details here
Where can I view a list of my order history?
If you selected TT in advance as the payment method for the placed order, you can download the invoice on the order completed page or your order history details page. Please transfer payment to the account indicated on the invoice. The product will be shipped once payment is confirmed. Customers will be charged a 25USD or 3,000 JPY bank transfer fee on the invoice.
If you would like to select another payment method, please contact us by e-mail.
I want to reorder using the same order content.
Click the “Reorder” button on the order history details page to add it to your shopping cart. However, there may be a difference in unit price, delivery date, and quantity. Please confirm these before placing order.
Can I change the content of an order?
If the product has not yet been shipped and if you selected payment by credit account (Net30) as method of payment, you can change the order details. You can split delivery, change the delivery time and designate a consolidated shipment for multiple orders. Please change these items on the order history page. * To use the payment after receipt of bill (transaction in account), you need to apply for it in advance. Please refer here for details.
If you designate other payment methods, you cannot make changes on the Chip One Stop website. In case of emergency, please contact Chip One Stop customer support (+81-45-470-8771) (Operating hours: From 9:00 a.m. to 5:30 p.m. Japan time on Chip One Stop business days).